Question 1

How long will my order take to arrive?

Accepted Answer

Shipping InformationAt BellyCove®, we strive to make every order fast, reliable, and transparent.U.S. Warehouse ProductsThe following products ship from our U.S. warehouse with tracked USPS® shipping:Fetal DopplerParker Labs Ultrasound GelNew Mom Care Gift BasketDigital Baby Bath ThermometerProcessing Time1–2 business days (Monday–Saturday)Shipping OptionsUSPS® Ground Advantage™ (Free): 5–7 business daysUSPS® Priority Mail® ($9.95): 2–4 business daysOnce your order ships, you'll receive a tracking number by email so you can monitor your delivery.Most U.S. orders arrive within 5–7 business days, although delivery times may vary due to your location, USPS® operations, holidays, or severe weather.International Warehouse ProductsThe following products are fulfilled from our international fulfillment centers:Maternity PillowsMaternity Support BeltsMaternity LeggingsPregnancy Seat Belt AdjustersSelect additional maternity accessoriesShipping TimeFree Standard International Shipping: 8–15 business daysDelivery times may vary due to:Customs inspectionsCarrier congestionTrade or import delaysSevere weather or seasonal demandIf your shipment experiences an unexpected delay beyond the estimated delivery window, we'll proactively monitor your order and assist you as needed.Tracking Your OrderEvery order includes tracking information. Once your order ships, you'll receive an email containing your tracking number and a link to follow your package's progress. You can also visit our Track Your Order page.Need More Information?For complete details regarding shipping, delivery estimates, and policies, please visit our Shipping Policy page.

Question 2

How do I track my order?

Accepted Answer

Once your order is packed and labeled for shipment, you’ll receive a shipping confirmation email with your tracking number and link.You can track your package anytime by visiting our Track My Order page or using the tracking link in your email.

Question 3

Do you offer free shipping?

Accepted Answer

Yes! We offer free standard shipping (5–7 days) on all U.S. orders — no minimum required.If you’d like your order sooner, Priority Shipping (2–4 days) is also available at checkout for $9.95.For complete details, please visit our Shipping Policy.

Question 4

Can I modify or cancel my order after placing it?

Accepted Answer

If you need to make changes or cancel your order, please Contact Us as soon as possible after placing it.Once an order has been processed or packed for shipment, we’re unable to make modifications — including address changes, item swaps, or cancellations.Because Fetal Doppler and Ultrasound Gel orders are often prepared and shipped the same day, we recommend double-checking your shipping details and items before completing checkout to ensure everything is correct.

Question 5

My order is delayed, what should I do?

Accepted Answer

While most packages arrive on time, occasional shipping delays can happen — especially during peak seasons, weather disruptions, or carrier congestion.Our Fetal Doppler, Parker Labs Ultrasound Gel, New Mom Care Gift Basket, and Digital Baby Bath Thermometer are shipped from our U.S. warehouse and usually arrive within 5–7 business days.Some items — such as Maternity Pillows, Leggings, Belts, Seat Belt Adjusters, and more — ship from our international fulfillment centers, where delivery may take 8–15 business days depending on customs inspections, trade slowdowns, or global transit delays.If your tracking information hasn’t updated in a few days, don’t worry — it’s usually still moving through the system.If your order is delayed more than 5 business days beyond the expected delivery date, please contact us through our Contact Page or email support@bellycove.com and we’ll be happy to help.For more details, see our Shipping Policy.

Question 6

I never got my order, what should I do?

Accepted Answer

If you haven’t received your package, please first check your tracking information on our Track My Order page for the latest updates.If your tracking shows “Delivered” but you haven’t received it:Check with neighbors, roommates, or your building manager.Wait 1–2 business days — sometimes carriers mark a package as delivered early.Contact your local USPS® office with your tracking number for assistance.Still need help? Reach out to us anytime through our Contact Page or email support@bellycove.com, and our team will be happy to assist you further.

Question 7

What if my product arrives damaged or defective?

Accepted Answer

If your item arrives damaged or defective, don’t worry — we’ll replace it at no cost to you.Simply contact us at support@bellycove.com with your order number, a photo/video or brief description of the issue, and our team will take care of it right away.If you added Product Protection at checkout, your Fetal Doppler is covered for up to 90 days from delivery, including free replacements for items that are lost, damaged, or defective, plus priority support for faster resolution.For full details, please see our Refund, Return & Warranty Policy.

Question 8

When do you ship orders?

Accepted Answer

We process, pack, and ship orders Monday through Saturday (excluding holidays).Orders are typically packed and dropped off at USPS® within 1–2 business days, and you’ll receive a tracking email once your order has been scanned by the carrier.U.S. OrdersOrders placed during business hours begin processing within 24–48 hours.Once shipped, delivery usually takes 5–7 business days via tracked USPS® Ground Advantage™, or 1–3 business days with USPS® Priority Mail®.Orders placed after business hours or on weekends begin processing the next business day.International OrdersOrders are processed in 1–2 business days and typically arrive within 8–15 business days, depending on the destination country.Delivery times may vary due to customs inspections, trade slowdowns, or international carrier delays.Please note: USPS® does not operate on Sundays or federal holidays, so weekend orders may take slightly longer to begin moving in the tracking system.For more details about shipping methods, timelines, and tracking, please visit our Shipping Policy.

Question 9

Do you ship internationally?

Accepted Answer

Not yet!At this time, BellyCove ships exclusively within the United States.We’re working toward offering international shipping in the future as we continue to grow.Stay tuned for updates — we can’t wait to make BellyCove products available worldwide soon.

Question 10

What is your return policy?

Accepted Answer

We accept returns for eligible products within 30 days of delivery.To qualify, items must be unused, unopened, and in their original packaging and condition.Please contact us first at support@bellycove.com or through our Contact Page to receive return authorization and instructions before sending anything back.Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.For full details, please see our Refund, Return & Warranty Policy.

Question 11

How do I request a return?

Accepted Answer

To request a return, please contact us through our Contact Page or email support@bellycove.com with your order number, the email used at checkout, and a brief reason for return.Our team will review your request and provide return authorization and next steps within 24 hours (Monday–Friday).For complete details, please see our Refund, Return & Warranty Policy.

Question 12

Do you offer refunds?

Accepted Answer

Yes! Once we receive and inspect your return, we’ll issue a refund to your original payment method.Please allow 3–5 business days after approval for the refund to appear on your statement — processing times may vary depending on your bank or card provider.For full details, please visit our Refund, Return & Warranty Policy.

Question 13

What is Product Protection?

Accepted Answer

Product Protection is an optional add-on available at checkout for a one-time fee of $4.99.For Fetal Doppler purchases, it extends the standard 30-day warranty by an additional 60 days, giving you a total of 90 days of coverage from the delivery date.Your plan includes:Free replacements for any items that are lost, damaged, or defectivePriority support for faster help and resolutionNo-hassle service — we take care of everything for youTo file a claim, simply email us at support@bellycove.com or use our Contact Page, including your order number and a brief description of the issue.For full details, read more about our Product Protection & Extended Warranty.

Question 14

Are shipping costs refundable?

Accepted Answer

Shipping fees are non-refundable, except in cases where your order arrived damaged, defective, or incorrect due to an error on our part.For more information, please see our Refund & Return Policy.

Question 15

Can I return opened or used products?

Accepted Answer

For hygiene and safety reasons, opened or used items cannot be returned, unless they arrived damaged or defective.For more information, please see our Refund & Return Policy.

Question 16

What if my product arrives damaged or defective?

Accepted Answer

If your product arrives damaged or has a manufacturing defect, we’ll replace it at no cost to you.Please contact us within 30 days of delivery at support@bellycove.com or through our Contact Page, and include your order number along with a photo or short video of the issue.If you added Product Protection at checkout, your plan also covers lost or damaged items for all products and provides an extended 90-day warranty for the Fetal Doppler only.For full details, please see our Refund, Return & Warranty Policy.

Question 17

Are the products in your store safe for me and my baby?

Accepted Answer

Absolutely! At BellyCove®, safety and comfort are at the heart of everything we do. Every product is carefully selected with both mom and baby in mind, using high-quality materials that meet safety standards. As always, follow product instructions and consult your healthcare provider if you have any concerns.

Question 18

Are your products safe for pregnancy?

Accepted Answer

Yes! We carefully select all our products to ensure they’re safe, high-quality, and mom-approved.

Question 19

Do you offer discounts or promotions?

Accepted Answer

Yes! Sign up for our newsletter to receive exclusive discounts, early access to new products, and special promotions.

Question 20

What are the benefits of the Maternity Pillow?

Accepted Answer

Our Maternity Pillow is designed to help you finally get the rest you deserve. It supports your belly, back, hips, and legs to ease common pregnancy discomforts like back pain and pressure. Better support means better sleep, and you deserve both.

Question 21

How do I use the Maternity Support Belt?

Accepted Answer

The Support Belt gently relieves back and pelvic discomfort by providing extra belly support. Simply wear it over your clothes, adjust to your comfort, and enjoy more ease throughout your day.

Question 22

Can I wash the High Waist Maternity Leggings?

Accepted Answer

Yes! The High Waist Maternity Leggings are machine washable. Simply follow the care instructions on the label to ensure they stay in great condition throughout your pregnancy.

Question 23

Is the Fetal Doppler safe to use?

Accepted Answer

Yes! When used as instructed, the Fetal Doppler is a safe, non-invasive way to listen to your baby’s heartbeat from home. For extra peace of mind, we always suggest consulting your healthcare provider with any questions.

Question 24

Does the Fetal Doppler come with a warranty?

Accepted Answer

Yes! Every Fetal Doppler includes a free 30-day limited warranty that covers any manufacturing defects or functional issues.If you experience a problem within this period, simply contact us at support@bellycove.com or through our Contact Page — we’ll make it right.For even more peace of mind, you can add Product Protection at checkout for just $4.99. This plan extends your Doppler’s coverage by an additional 60 days (for a total of 90 days) and also includes free replacements for items that are lost, damaged, or defective.For full details, please see our Refund, Return & Warranty Policy.

Question 25

How do I use the Fetal Doppler?

Accepted Answer

To use your Fetal Doppler, apply a small amount of ultrasound gel (or an alternative like aloe vera gel, baby oil, or olive oil) to your lower belly — just below the belly button works best early in pregnancy.Then turn on the Doppler, place the probe against your skin, and move it slowly and gently, tilting it at different angles if needed until you detect your baby’s heartbeat.Once located, you’ll hear a steady, rhythmic sound.After use, wipe off any remaining gel from your skin and the probe with a soft, clean cloth.For a full step-by-step guide with photos and troubleshooting tips, please visit our Quick & Easy Doppler Instructions

Question 26

When can I start using the Fetal Doppler?

Accepted Answer

Most expectant parents begin hearing their baby’s heartbeat between 10–12 weeks of pregnancy when using an at-home doppler. Some may detect it as early as 8–9 weeks, but this depends on factors like the baby’s position, placenta placement, and body type.If you try early and can’t hear the heartbeat yet, don’t worry, this is completely normal and doesn’t mean anything is wrong. It may simply be too soon. Waiting until around 12 weeks generally provides the most consistent and reliable results.For the best experience:Use plenty of ultrasound gel to help transmit the sound clearly.Move the probe slowly and be patient; rushing can make it harder to find the heartbeat.Start low near your pelvic bone and gradually angle the probe in different directions.Try again every few days if you don’t hear it right away.Many customers choose to wait until they’re closer to 12 weeks before trying regularly, as this avoids unnecessary stress and provides a higher chance of success.

Question 27

How often can I use the Fetal Doppler?

Accepted Answer

You can use it daily if you’d like, but we recommend using it in moderation to keep the experience special, and to avoid unnecessary stress if it takes a moment to find the heartbeat. Always follow your healthcare provider’s guidance.

Question 28

Does the Fetal Doppler come with ultrasound gel?

Accepted Answer

The Fetal Doppler does not include ultrasound gel, but it is available separately in our store as an optional add-on.For best results, we recommend using Parker Labs Aquasonic Ultrasound Gel or a safe alternative such as aloe vera gel, baby oil, or olive oil — all of which help conduct sound and improve clarity.Note: Batteries are not included.

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